87 Georgetowne Place Hyde Park, MA 02136
June 18, 1992
ROJO Tours & Services
228 Old Santa Fe Trail
Santa Fe, NM 87501
This letter is to express our sincere appreciation and thanks for all you did to make our recent vacation trip to Santa Fe a very happy and enjoyable one.
You were really a God-send because we never heard of you and we just took a chance and stopped in to see you because we saw your sign outside your office each time we went back and forth from our hotel to downtown Santa Fe.
Previous to this we always patronized The Gray Line Tours (Santa Fe Detours) on vacations in cities like Seattle, San Francisco, Salt Lake City and Montreal. We intended to do the same in Santa Fe but were very put out when they abruptly cancelled our Taos & Taos Indian Pueblo trip in a very ugly and uncouth manner on June 5th. This was after we agreed to pay the difference so they would meet their minimum passenger requirements. This left us with just a day to waste and will never be forgotten when we vacation in tour cities in the future.
However, we just by change stopped into your office on the way back to our hotel very depressed and disgusted the way we were treated by Gray Line Tours and you turned the whole day around. Plus, you offered us a more attractive River Raft Trip for June 7th than the one we previously reserved with Gray Line Tours.
We cannot say enough about both tours because we both feel we are still on them - we enjoyed them so much. The trip to Taos and Taos Indian Pueblo was beautiful and our guide, Alka, did an excellent job in guiding us and answering all our questions. The Scenic Flatwater Float through the Rio Grande Gorge is something we will never forget because of the beautiful, peaceful and scenic atmosphere. Likewise our guide, Pedro, did an excellent job in guiding and answenng all our questions. Both Alka and Pedro were also very courteous.
Again, Thank you for making our Santa Fe vacation so happy and enjoyable and you surely will hear from us or our friends whenever we visit the beautiful city of Santa Fe.
Daniel F. Casey and
Ann Marie Doherty